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Returns Policy

Returns Policy within Australia:   Each print order is made to suit your specific requirements.  Therefore we do not accept returns if you change your mind - this includes any purchases on Sale items and Gift Certificates.

Returns Policy outside AustraliaEach print order is made to suit your specific requirements.  Therefore we do not accept returns if you change your mind - this includes any purchases on Sale items and Gift Certificates.

Faulty or Damaged Items:   All care is taken to ensure your print arrives undamaged. Each print is carefully inspected before shipping therefore in the rare event that your print arrives damaged through the course of shipping, we will replace the print/s at no extra charge. However, you will need to notify us by email within 7 days of receipt of the print/s to sales@kess.gallery.  In your email you will need to send us a photo of the damaged item/s.